Terms of service

1. Agreement to Terms

By accessing and using ESSENZA's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our store.

2. Use of Our Store

You must be at least 18 years old to make purchases from our store. By placing an order, you confirm that you are of legal age and that all information provided is accurate and complete.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice
  • We strive for accuracy but cannot guarantee that all product information is error-free
  • Prices are listed in EUR and include applicable taxes where required by law
  • We reserve the right to limit quantities and refuse service to anyone

4. Orders and Payment

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be received before orders are processed
  • We accept payments via Shopify Payments and PayPal

5. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • We are not responsible for delays caused by customs or shipping carriers
  • See our Shipping Policy for detailed information

6. Returns and Refunds

Please refer to our Refund Policy for complete information about returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of ESSENZA and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

ESSENZA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the product.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by the laws of Greece and the European Union. Any disputes shall be resolved in the courts of Greece.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our store constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: gc743856@gmail.com
  • Store: ESSENZA
  • Location: Greece